Shipping & Returns

SHIPPING - Montaze The Entrance ships World Wide. Please allow 3-5 working days for delivery within Australia and 10 days for deliveries outside of Australia. Shipping is FREE for all orders over $100 and sent via Australia Post. Cost for orders under $100 is based on weight and calculated in cart.

RETURNS POLICY - Montaze The Entrance strives to ensure customer satisfaction at all times. If for any reason something isn't quite right, we offer a 30 day exchange, store credit or gift card (excludes sale items).

PLEASE NOTE -  Jewellery, accessories, swimming costumes and sale items cannot be exchanged or returned under any circumstances. 

PLEASE NOTE -  Montaze The Entrance does not accept returns for change of mind. Faulty items will be replaced, repaired or offered a credit note after assessment by the customer service team. Cost to return the item is at the customers expense. A faulty item will only be assessed within 30 days from purchase date. Returns will only be accepted for goods purchased from this online store.  If you have purchased from our Bricks and Mortar Montaze store at The Entrance, you will have a 10 day return window only. Please email with exchange/return requests. All exchanges must meet the following requirements: 

* Items returned within 30 business days of receiving goods

* Merchandise must be returned in original condition - unworn, unwashed and all tags attached. 

* Return shipping cost paid by customer